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The gamer got affirmed one to their withdrawal request ended up being pending since the February 12th in which he had not been requested any confirmation. We’d Bf games games informed the ball player to attend for two weeks away from the brand new day from his detachment consult prior to i intervened. Immediately after stretching the brand new wishing period for another week, the gamer got confirmed one to his withdrawal thing is solved.
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The player away from Slovenia got expected a detachment less than two weeks prior to submission the fresh criticism. The gamer got indicated question along side decrease, bringing up one customer service try unacquainted with the challenge. But not, the issue try fixed in the event the athlete acquired their detachment. I marked the fresh criticism as the ‘resolved’ within program after the successful quality. The ball player of Greece got awaiting a withdrawal for lower than 2 weeks. The newest Issues Party had advised the ball player you to detachment handling you are going to take up to 2 weeks on account of it is possible to KYC verification or higher detachment consult regularity.
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The player of Greece faced a put off withdrawal from 150 euros that had been pending to have 15 weeks. Despite having contacted Sportaza support service, the situation stayed unresolved. The brand new problem is escalated on the Grievances Party, which communicated for the local casino to the player’s behalf. The brand new gambling establishment next affirmed your detachment request ended up being done.
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